Dakhla MajalisPersonal Data Protection Policy
We are committed to protecting your privacy and personal data in accordance with Moroccan Law No. 09-08 on the Protection of Individuals with Regard to the Processing of Personal Data.
Last updated: October 4, 2025
1. Data Controller
Dakhla Majalis (hereinafter referred to as "we" or "the Company") is the controller responsible for processing your personal data.
Trade Name: Dakhla Majalis
Address: Al Wahda District, behind Jarda August 14 - Dakhla, Kingdom of Morocco
Email: contact@dakhlamajalis.com
Phone: +212 657-059044
2. Data We Collect
We collect the following personal data:
Identity Information: Full name
Contact Information: Email address, phone number, postal address
Order Information: Product details, measurements, notes
Technical Data: IP address, browser type, device used (to improve user experience)
3. Purpose of Data Collection
We use your personal data for the following purposes:
Order Processing: To receive and process your orders for products and custom designs
Communication: To respond to your inquiries and communicate with you regarding your orders
Improvement: To improve our services and user experience on our website
Legal Compliance: To comply with our legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the basis of:
Your Consent: When you submit an order or fill out a form on our website
Performance of Contract: To process your orders and provide our services
Legitimate Interest: To improve our services and protect our business
5. Data Sharing
We do not sell or rent your personal data to any third party. We may share your data only in the following cases:
Service Providers: Delivery companies and technical assistants who help us provide our services
Legal Obligations: When required by Moroccan law
Important Note: We do not process any financial payments on our website. All financial transactions are conducted directly between the customer and the Company after contact.
6. Your Rights
In accordance with Moroccan Law No. 09-08, you have the following rights:
Right of Access: Obtain a copy of your personal data
Right to Rectification: Correct any inaccurate data
Right to Erasure: Request the deletion of your data (subject to legal conditions)
Right to Object: Object to the processing of your data
Right to Data Portability: Obtain your data in a machine-readable format
To exercise any of these rights, please contact us at: contact@dakhlamajalis.com
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or damage:
Data encryption in transit (SSL/TLS)
Secure storage in protected databases (Convex)
Access restricted to authorized personnel only
Regular security audits
8. Data Retention Period
We retain your personal data for the period necessary to fulfill the stated purposes, or as required by Moroccan law:
Order Data: 10 years (in accordance with accounting and tax requirements)
Account Data: Until deletion is requested or 3 years of inactivity
Technical Data: 13 months
9. Cookies
We use only necessary cookies to improve your experience on our website, subject to your consent:
Essential Cookies: For authentication and session management (Clerk)
Functional Cookies: To save your preferences (cart, language)
You can manage cookies through your browser settings.
10. Contact Us
If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us:
11. Your Right to File a Complaint
If you believe we have not handled your personal data in accordance with the law, you have the right to file a complaint with the National Commission for the Control of Personal Data Protection (CNDP):
National Commission for the Control of Personal Data Protection (CNDP)
Address: Hay Riad, Rue Dahmani, Rabat, Morocco
Phone: +212 537 57 71 18
Email: cndp@cndp.ma
Website: www.cndp.ma
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "last updated" date.
We recommend reviewing this page periodically to stay informed about how we protect your data.